Clarity & positioning
What makes you worth choosing, and how to say it.
Services & Advisory
Let’s start by working out what your business actually needs.
Rather than sell a package off the shelf, I start every relationship the same way — by understanding your business and being honest about whether I’m the right person to help.
Customer experience & trust
Mapping the journey from first contact to repeat business — and fixing the weak links.
Marketing & brand direction
What to build, in what order, and why.
Systems & operations
The practical infrastructure to deliver consistently as you grow.
Build & delivery
Through Knighton Digital: websites, content, brand, and directed creative — built in-house.
How an engagement starts
Discovery & Direction
A once-off engagement. We get into your business properly — and work out, honestly, whether I’m the right fit.
- 1 A comprehensive discovery call about your business, your customers, and where you’re trying to get to.
- 2 An honest read on fit — sometimes I’m not the right person, and I’ll tell you.
- 3 I synthesise it into a clear, prioritised direction.
You walk away with a Business Direction Map — what your business needs and my recommendations, prioritised by what matters now. It’s yours to keep, whether or not we go further.
Indicative: from $1,500 — a fixed, once-off fee, credited toward any engagement that follows. Confirm before booking.
✓ This is for you if…
- You own or run the business, and decisions rest with you.
- You know you’re good at what you do, but it isn’t coming across.
- You want someone to understand the business before pitching you anything.
- You’d rather do the right things in order than everything at once.
× It’s probably not for you if…
- You want the cheapest possible website, fast, no questions asked.
- You’re after a quick marketing hack rather than a clearer business.
- You’d prefer someone who just does what they’re told without a view.
- The timing or budget genuinely isn’t there yet — and that’s okay.